política de privacidad

Last Updated: May 26, 2025

Whimsy Willow Kids Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.whimsywillowkidsco.com] or make a purchase.

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1. Information We Collect

• Personal Information: Name, email, shipping address, billing address, phone number.

• Payment Information: Processed securely through third-party providers (e.g., Stripe, PayPal). We do not store payment details.

• Website Usage Data: Cookies, IP addresses, browser type, and other analytics.

2. How We Use Your Information

• To process and fulfill your orders.

• To communicate updates about your order.

• To improve our website experience.

• For marketing purposes (only with your consent).

3. Sharing Your Information

We do not sell or rent your information. Your data is only shared with:

• Payment processors

• Printify and shipping carriers to fulfill your order

• Website analytics tools (e.g., Google Analytics)

4. Your Rights

• You may request access, update, or deletion of your personal data by contacting us at [your email].

• You may opt out of marketing emails at any time.

5. Security

We implement security measures to protect your information but cannot guarantee absolute security.

6. Children's Privacy

We do not knowingly collect data from children under 13. If we discover this has occurred, we will delete it promptly.

♿ Accessibility Statement 

Whimsy Willow Kids Co. is committed to ensuring digital accessibility for all customers, including those with disabilities.

We are continuously working toward improving the user experience for everyone and applying the relevant accessibility standards, such as WCAG 2.1.

If you experience any difficulty accessing any part of our site, please contact us at whimsyzoomtv@gmail.com and we will do our best to assist you promptly.

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📦 Shipping Policy

Fulfilled by Printify

Processing Time:
All items are made to order. Please allow 2–5 business days for production before shipping.

Shipping Time:

• USA: 3–7 business days

• International: 7–21 business days

Shipping Costs:
Calculated at checkout based on location and item weight.

Carriers:
We use trusted carriers such as USPS, FedEx, and DHL, as selected by Printify's fulfillment partners.

Tracking:
A tracking number will be sent to your email once your order ships.

Delays:
Whimsy Willow Kids Co. is not responsible for delays caused by weather, customs, or shipping carriers.

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🧾 Terms & Conditions

Welcome to Whimsy Willow Kids Co.!
By using our website, you agree to the following terms:

1. Use of Site

You agree to use this site for lawful purposes only.

2. Intellectual Property

All content (images, text, graphics) is the property of Whimsy Willow Kids Co. and may not be used without permission.

3. Product Descriptions

We strive for accuracy, but colors and sizing may vary slightly due to screen settings or print variations.

4. Pricing

Prices are listed in USD and may be changed without notice. You agree to pay the listed price at the time of purchase.

5. Order Acceptance

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or availability.

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💸 Refund & Return Policy

Made-to-Order Items

All products are custom printed and made to order through our fulfillment partner, Printify.

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1. Returns

Because items are made-to-order, we do not accept returns unless:

• The item is damaged

• You received the wrong item

2. Refunds

If your item is defective or incorrect:

• Email us at whimsyzoomtv@gmail.com with your order number and photos of the issue within 7 days of delivery.

• Once approved, we will issue a full refund or send a replacement.

3. Cancellations

Orders can only be canceled within 1 hour of purchase. After that, production begins and we cannot cancel.